Making a claim on your PI policy
The following scenarios are examples of times in which you should contact us.
Please be advised that this list is not exhaustive, and you should contact us if you are unsure:
- You have received a Complaint in writing from one of your patients.
- You have received a Complaint in writing from AHPRA or relevant investigative commission.
- A client you have been treating has verbally stated their intent to make a complaint against you.
- You have received a letter from Medicare naming you in a audit.
- You have injured a patient whilst undertaking your healthcare services.
- Anything you think could give rise to a civil claim against you should be reported.
Claims can be reported by email to claims@medisure.com.au or by phone on 07 3184 5300.
